Emergency plumbing, answered 24/7
Burst pipe, major leak, sewage backup — call now and we'll get a licensed tech moving. Even at 2 AM, you approve the exact price before work starts.
Nights · Weekends · Holidays · Licensed & insured
Current savings
One coupon per household, per visit. Not combinable with other offers.
$50 OFF
Any emergency repair
Mention code EMER50 when booking.
FREE
Whole-home plumbing check with any emergency visit
Mention code CHECKUP when booking.
Call us right away for
Burst or leaking pipe
Water spraying or pooling anywhere it shouldn't be.
Sewage backup
Sewage in tubs, showers, or floor drains — stop using water and call.
No water at all
Whole house suddenly dry can mean a main line failure.
Water heater leaking
Leaking from the tank itself means it can fail fast.
Spreading ceiling stain
A growing wet patch means an active leak overhead.
Frozen pipes
No flow in a cold snap — thawed wrong, they burst.
Why acting fast pays off
Stops the damage clock
Water damage compounds by the hour — fast shut-off and repair keeps a bad night from becoming a renovation.
Prevents mold
Mold starts growing in wet materials within 24–48 hours. Fast drying and repair keeps it from taking hold.
Protects your claim
Insurers want prompt, professional mitigation. We document the failure and the fix for your adjuster.
Restores water safely
Rushed DIY fixes fail under pressure. A licensed repair gets the water back on without round two.
While the tech is on the way
Two minutes of damage control can save thousands in repairs. Do what you safely can — we'll handle the rest.
- 1
Shut off the water. Fixture valve first; if that fails, the main shut-off at the meter, garage, or where the line enters the house.
- 2
Kill power to a leaking water heater. Breaker off for electric; gas control to off for gas.
- 3
Stop using drains during a sewage backup — every flush makes it worse.
- 4
Move what's movable. Pull rugs, boxes, and electronics away from the water.
Why homeowners choose Prime Comfort
Licensed, bonded & insured
State-licensed plumbers. License and insurance certificates available on request.
Background-checked techs
The person at your door is vetted, uniformed, and trained — someone we'd send to our own families.
Upfront flat-rate pricing
You approve the exact price before any work begins. The number you approve is the number you pay.
Workmanship warranty
Repairs and installs backed in writing. If it's not right, we make it right.
Emergency plumbing questions
Do you really answer at night and on holidays?
Yes — emergencies are answered 24/7, every day of the year. Office scheduling for non-urgent work runs Mon–Sat.
Is emergency pricing different?
The process is identical around the clock: the tech diagnoses, shows you the exact flat-rate price, and you approve it before any work starts.
Where is my main shut-off valve?
Most homes: at the water meter box near the street, on an exterior wall, in the garage, or in a basement/crawl space where the line enters. Can't find it? Call — we'll talk you through it.
Should I call my water company instead?
If the leak is on the street side of your meter, the utility handles it. Anywhere past the meter is the homeowner's line — that's us. Not sure? Call us and we'll help you figure out which.